Returns & Changes
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We only replace items if they are defective, damaged or the incorrect order. If you need to do one of the following please keep in mind the following scenarios down below. After you review those please email email@example.com with pictures of the issue if the item is the wrong one or it is damaged. If it is damaged show a picture of the tube.
Wrong Item Scenario:
We purchased a select item and received an incorrect item.
1. If it is a poster or a small item we will replace it and you will keep the item we made a mistake on.
2. If it is an expensive item then we will give you a return label to send that back and when we receive we will then ship your item back.
3. If the shirt/poster is damaged or worn then we will sadly not be able to do an exchange as the item is used.
4. If the wrong item you received had a discount and you damaged it. Then we will not be able to exchange it for the correct one.
Discounted Damaged Item Scenario:
I have a damaged item I want a replacement.
1. If you damaged the item yourself we aren't liable however we will work with you to help you fix the broken item.
2. If the item was damaged by usps we will replace it for free however you will have to pay shipping on a discounted purchase that was damaged.
Full Price Damaged item Scenario:
I purchased an item and its damaged I want a replacement.
1. If you damaged the item we will replace the item for free however you will have to pay all shipping.
2. If the item was damaged during shipping we will replace the item for free without having you pay for shipping so 100% free replacement.
Wrong Size Scenario:
I bought the shirt and it was the wrong size I want a replacement.
1. If the item has been washed/looks worn we will not grant a replacement.
2. If it was a large order with multiple shirts we will replace it however you will have to return the shirts and pay all shipping. However if the shirts are over size XL we will not grant a replacement.
3. If it was one item but it was discounted we will replace the item however you will have to return the shirts and pay all shipping . However if the shirts are over size XL we will not grant a replacement.
4. If you have a full price item and you want the shirt replaced we will replace the item however you will have to return the shirts and pay all shipping. However if the shirts are over size XL we will not grant a replacement.
To return your product, you should mail your product to:
Void Collection | Voids Wrath | 37 Margate Dr, Auburn NH 03032
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.